Making sure your practice runs smoothly can be a challenge when you are using folders full of paper documents to maintain patient records or outdated software programs to handle billing and scheduling tasks. Making the switch to a paperless office by digitizing patient records and implementing a document management system for easy sharing of photos and other media can help to streamline many day-to-day activities — and also reduce overall costs.
Here are three ways an EMR, or electronic medical records system, can improve your practice:
“I’m in the aesthetics business. So I want an office that looks clean, with a modern edge to it,” says facial plastic surgeon John M. Hilinski, MD, owner and medical director of San Diego Face & Neck Specialties (www.drhilinski.com).
With PatientNOW’s electronic medical record (EMR) system, hesays he doesn’t need racks of paper charts. “Around the office, we have big computer screens,” plus iPads used by staff members – and by patients for signing informed consent documents.”
Dr. Hilinski says that when he chose PatientNOW, he wanted a comprehensive system that would allow him to grow into it – not lock him down in terms of capabilities. “And PatientNOW certainly met this need.
Along with streamlining his daily duties, PatientNOW enables Dr. Hilinski to create his own personalized templates for documents such as consultation notes or operative reports. PatientNOW also has allowed him to create several automated text snippets that spare him from typing frequently used comments.
“I can just click them into the content on the fly.” Regarding informed consent, for example, once he discusses the risks and benefits of a procedure with a patient, “I can right-click, paste, and bam! It’s documented.” Read more
PatientNOW is pleased to announce the appointment of Lauren Dudek as East Coast Regional Sales Manager. Ms. Dudek will promote the complete practice management system with PAR™ (Patient Acquisition and Retention) to help aesthetic medical practices capture new patients, retain existing patients and grow their practices intelligently with recurring revenue and consequently grow practice revenue.
Ms. Dudek’s 10 years of medical marketing and practice consulting experience makes her uniquely qualified for this position. Lauren has held past sales positions with Valeant Pharmaceuticals, IF Marketing and Sears Holding Corporation.
Lauren holds a Bachelor of Science degree in International Business from Northeastern University.
New partnership helps plastic surgeons Capture more patients and Grow their Practice
PatientNOW and RealPatientRatings® (RPR) announce a new integration with both systems. RealPatientRatings® captures doctor reviews and actual ratings from real patients with a patent pending process that eliminates the fake reviews that plague practices and makes it harder for consumers to make informed choices as they use reviews to choose plastic surgeons.
The PAR – Patient Acquisition and Retention™ system in PatientNOW automatically sends links to RPR surveys. As patients respond anonymously and voluntarily, RPR collects their feedback and delivers critical insights to their surgeons. Because higher levels of patient satisfaction correlate directly to higher conversion rates at consult as well as higher retention and referral post operatively, practices can pinpoint opportunities for growth using regional and national benchmarks.
RPR’s online review strategy helps practices grow and benefit from consumer searches for doctor reviews. RPR publishes its reviews to member websites and on realpatientratings.com which is highly ranked by Google. This dual strategy enhances practice websites with review content and supports members with highly ranked and 100% accurate reviews. “Prospective patients can read reviews that they can rely on from real patients who have already visited the surgeon they are considering,” said RealPatientRatings® founder Marie Olesen. Read more
PatientNOW, the digital foundation for your aesthetic medical practice, and AnzuConnect™, a web-based HIE platform that allows physicians to securely exchange electronic medical records over the Internet for their shared patients have partnered to offer a network of referring physicians.
“PatientNOW is pleased to offer the ability for physicians to import patient medical records from other specialists within the AnzuConnect™ network”, said Jerry Jacobson, President and Co-Founder. “The integration with AnzuConnect™ will reduce patient costs and improve the quality of care by eliminating duplicate lab tests, prescriptions and even some examinations.” Read more
PatientNOW, the ONE software solution that provides everything for cosmetic surgery practices, proudly announces two key additions to their staff.
Steve Holmes has been appointed as Director of Business Development. Mr. Holmes has over three decades of experience in various executive, management, marketing, and sales capacities with money management firms, national brokerage concerns, and a regional NYSE broker/dealer. Mr. Holmes has lived overseas and has traveled throughout the world establishing financial products in Europe, the Far East, Latin America and the United States. Steve will be responsible for PatientNOW’s capital growth, strategic relationships, marketing, and development of sales capabilities.
Cynthia Crossland, CC2 Communications, has been retained to direct and refine PatientNOW’s Marketing and PR efforts. With over 20 years of experience in developing key messaging, brand statements, and targeted campaigns, this appointment continues the firm’s focus on providing targeted strategic marketing and communications initiatives for its clients, strategic partnerships, and shareholders. Read more
PatientNOW is the Featured Aesthetic Practice Software at the MBA Summit and Training in New York
Mastering the Business of Aesthetics (MBA) has recognized PatientNOW as the preferred vendor for comprehensive practice software designed specifically for Aesthetic Medicine. At the recent MBA Meeting held at the Waldorf Astoria in New York, PatientNOW was acknowledged as the solution of choice to meet the explicit needs that aesthetic physicians and providers are looking for.
PatientNOW and Solutionreach have announced the formation of a new strategic alliance that will offer practices an innovative way to integrate the power of the Solutionreach patient engagement platform with PatientNOW’s comprehensive EMR, practice management software for aesthetic medical practices with PAR – Patient Acquisition and Retention™. PatientNOW offers a complete software platform for the modern aesthetic medical practice. For the past 10 years PatientNOW has delivered a complete solution for plastic surgeons.
PatientNOW and Modernizing Medicine Join Forces To Offer Plastic and Cosmetic Surgery Practices Best-In-Class Solutions for Practice Management and Electronic Medical Records
Date:April 12, 2013
The Aesthetic Meeting – New York, NY – April 12, 2013 – PatientNOW, a leading provider of comprehensive business technology for cosmetic surgery, dermatology, medical spas and aesthetic medical practices, and Modernizing Medicine, the creator of the Electronic Medical Assistant® (EMA™), a cloud-based specialty-specific electronic medical record (EMR) system, announced today a strategic alliance to offer plastic surgery and cosmetic surgery practices best-in-class solutions for practice management and electronic medical records.
PatientNOW offers a complete software platform for the modern aesthetic medical practice. PatientNOW is a leading edge software developer, meeting the specific needs of aesthetic medicine. From the company’s inception, a customer centric focus has resulted in a comprehensive software solution designed by plastic surgeons to meet their unique business requirements. PatientNOW features PAR – Patient Acquisition and Retention™, Patient Portal, Photo Management, Inventory Management, Point of Sale and Certified EMR/Practice Management.
“PatientNOW increased its revenue by 43% in 2012 over 2011 and 20 new customers purchased PatientNOW in December 2012. This was our best month ever for new customers.”
In a year where many companies struggled due to the economic climate, PatientNOW demonstrated significant sales growth and investment in new staff.