One of the most challenging aspects of implementing electronic medical record programs in a healthcare operation is managing its effect on the staff. How comfortable are you with your planned process? How will you react when a staff member resists change? How do you communicate the all important implementation of your new software to each one of your staff members? And most importantly, how will you assure success with your decision to transition to electronic medical records?
Here is a quick list of tips to keep in mind when preparing to transition to an electronic medical record program.
Communicate the Plan for Electronic Medical Records
Taking time to properly plan a project and making minor tweaks along the way can help to avoid having to pull the plug completely on implementing an electronic medical record program. You never know when a complication can occur as a medical practice can get very busy and key information can be missed. It is a great idea to have immediate access to key staff member’s information in order to keep them updated on issues, training, changes and progress as it relates to transitioning to an electronic program.
A Successful Medical Record Transition
It’s important for key staff, including physicians and administration to be on board. A physician “leader” is needed to see the project through to the end with a strong commitment, realistic expectations and a proactive approach. Taking leadership on the implementation of an electronic medical record program means everyone needs to feel that his or her contribution is important. Form a group of employees to evaluate different systems and let them make suggestions and strategic use ideas to the physicians. These should be people who will be using the system including administrators, office employees, and medical assistants.
Electronic Medical Record Program Support
People will always question the need for change. You need to be able to explain to the medical facility what the software is, why the need for electronic medical records programs exist, and how this type of system is better than the traditional paper process. Failure to have staff on board will most definitely result in lack of use.
New Electronic Medical Record Program Success
Many “failures” of electronic medical record programs have as much to do with poor planning and implementation as with problems with the software itself. This is especially true when it comes to the changes that occur on the staff side. Planning how a new electronic medical record program will integrate within a specific practice before actually installing the software will be time well spent and also benefit the bottom line.
PatientNow is the most user-friendly and complete electronic medical record program on the market. If you’re serious about using quality software for your medical practice, we encourage you to get started now.