Greenwood Village, CO – May 12, 2015 – patientNOW and New Look Now® are pleased to announce an exclusive partnership that combines the first aesthetic software designed by plastic surgeons for plastic surgeons, with the revolutionary before-and-after photo simulation tool to provide the optimal patient experience for patients and practices. Both companies are endorsed by the American Society of Plastic Surgeons (ASPS) having met the “gold standard” of quality and cost-effectiveness.
Effective patient engagement has become the cornerstone of a robust aesthetic medical practice, allowing you to better track your patients from their first contact with your office to their last follow-up appointment. Patient engagement is the critical component your practice may be lacking, which could be keeping you from meeting the full potential of your practice. At patientNow, we understand the importance of interacting with your patients in an ongoing fashion, which is why we have provided a patient engagement framework to help your practice thrive.
One of the main problems that many medical spa and aesthetic practices face is patients scheduling appointments, and not showing up. This can negatively affect your patient flow and staff productivity significantly. The following presentation will provide proactive tactics to reduce these no shows. Use the contact us form on our website to learn how to implement these tactics in your practice.
Patient acquisition can be the primary issue that keeps plastic surgeons and dermatologists up at night. While an impressive website can attract visitors to your practice, it takes more than that to convert those visitors into actual patients. If you are grappling with the issue of patient acquisition as you try to build your aesthetic medical practice, we have a few tips to keep in mind.
Dr. Charles W. Spenler and the staff of South Bay Plastic Surgeons discuss how they use patientNOW EMR to keep their practice running smoothly and keep patients coming in the door.
“I have used many systems and without patientNOW we could never see as many patients as we do.” — Camille Hayes, Practice Administrator
View the full edition of this NOWnotes here.
Plastic surgeons may know everything they need to know about performing a successful cosmetic procedure, but it is not likely they bring the same level of expertise to the operational end of their practice. In fact, most plastic surgeons and dermatologists will probably admit they don’t want to put the same time and energy into the business portion of their practice as they do caring for patients. If practice management is not your forte, there are a number of tips that can help you run your office efficiently and cost-effectively without sacrificing quality of patient care.
I have had the pleasure of interacting and getting to know aesthetic medical practices throughout the country when I’ve trained physicians and staff in the use of EMR, practice management, and patient engagement software. Over the years, I’ve noticed that one of the greatest challenges a plastic surgery practice faces is the retention of great employees. In my travels, I’ve been fortunate to observe employee best practices throughout the U.S. Now I’d like to share my observations with you.