Most physicians don’t put practice management at the top of the list for things they want to spend time doing. However, a successful practice depends on proper management, which starts at the top and trickles down through the entire staff. If you are at a loss on how you can take your practice management to the next level, PatientNOW has some tips for you to consider.
The age of EMR is here, so why not embrace the electronic age as it can improve the efficiency of your practice. In addition to online patient records that are much faster to access and update, automated coding can be used to improve the speed and accuracy of your billing process. Patients can check and update their information from the comfort of home or any location, while you no longer have to keep patients in your waiting room filling out reams of paperwork.
Your patient schedule can be easier than ever before, thanks to automated systems for scheduling, tracking and even sending appointment reminders. Automated scheduling makes it easy to track your patients for the purpose of building loyalty as you customize your engagement to the unique needs of each patient. Automated reminders significantly reduce your number of patient no-shows, increasing your office efficiency and your revenue.
Scheduling isn’t the only type of automation you can implement to increase your practice’s efficiency and productivity. With the right tools, you can ensure none of your patient inquiries fall into the cracks by providing automated follow-up to all contacts. You can also provide the necessary follow-up for current patients to remind them to schedule maintenance treatments or alert them to other procedures they might be interested in.
As your office becomes more streamlined and efficient, you will have more time to devote to marketing strategies that will help you build your practice. With the help of the right software, you can set up regular communication with your patients to alert them to specials or new procedures offered at your office. You can also establish a reward program for regular patients to encourage them to come in for regular maintenance treatments.
The efficiency, professionalism, and patient-friendliness of your office will only be as good as the staff you hire. Once you have brought on the best people to run your practice with you, keep them in top form with incentives that demonstrate your practice’s priorities and commitment to patient service and care. By rewarding the office staff that treat your patients best, you show the entire staff the importance of serving patients at the highest level. In addition, devote more time to training your staff so they are equipped with all the tools they need to keep your office at peak level.
Automation of all your processes begins with the right tools for the job. PatientNOW has the tools you are looking for with software that will help you increase the efficiency of your office as well as your patient acquisition and retention. With the ability to customize all of our products to your unique needs, you can rest assured your office will be in good hands and you can dedicate more time to caring for your patients and less to sitting in front of your computer.
To learn more about the software options available through PatientNOW, contact us today at 888-644-2987.
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