If your marketing is working, your phones are ringing and emails are coming in from prospective patients. How are your staff following up with all of these patients? Yellow sticky notes on your patient coordinator’s desk with patient names and phone numbers are a big red flag. Most patient coordinators do not follow up regularly.

How To Keep Up With The Latest Marketing Trends For 2015

Time to do a quick CHECK to be sure that you are staying on point with your marketing strategies, but also ensure that you are taking into consideration the emerging trends that are affecting the way your patients interact with and relate to you. At the end of 2014, a list of


What are the Benefits of Implementing Electronic Medical Records?

Electronic medical records or EMRs are changing the face of plastic surgery today. These electronic records offer a digital version of a patient’s paper chart and are primarily used within the plastic surgery practice for tracking patient procedures, providing information directly to patients and encouraging patient engagement within your practice. With better access to patient

Risks Of Cloud-Based EMR Systems

    Discover how one medical practice in Maine learned that their cloud-based EMR company was extorting them by holding their patients’ information hostage. When using an EMR, it’s important that HIPAA compliancy is never breached… Cloud-based EMR systems present a unique problem in this regard.

Texting: A Medical Risk Nightmare?

According to HIPAA expert and Medical Risk Management Founder & President, Michael Sacopulos, patientNOW is the only EMR / Practice Management and Patient Engagement vendor in the country to provide an automated software solution that captures texts between the patient and the office, both incoming and outgoing, and files them directly in the patient’s medical

Tips to Get Baby Boomer Patients More Involved in Your Patient Portal

Plastic surgery for baby boomers is on the rise, according to statistics from the American Society of Plastic Surgeons. This generation is seeking surgical and non-surgical procedures to reflect the age they feel, which is typically around nine years younger than their chronological age. While Millennials are usually seen as the “mobile”