Electronic medical records (EMR) are changing the way that providers manage patient relationships. These innovative technologies allow care providers to ditch mountains of physical paperwork in exchange for integrated digital documents.
While transitioning from physical documents to electronic health records can certainly make life easier for your staff, this technology can also help with relationship management for patients.
How Electronic Health Records Technology Improves the Patient Care Experience
By implementing the latest EMR software into your business model, you can drastically improve the entire patient care experience. All vital data will be intuitively organized in a single location. As a result, providers and support staff will be able to seamlessly manage patient records.
In addition, EMR software will improve the patient care experience because this technology:
Proactively protecting patient data is becoming increasingly important in light of the recent uptick in cyberattacks. Unfortunately, this trend has made some care providers hesitant to transition to EMR technology. This is due to some common misconceptions that electronic health records expose patient data.
However, this is simply not the case. In many ways, EMR solutions are more secure than physical recordkeeping practices.
Modern EMR solutions facilitate real-time collaboration without compromising patient data security. This technology allows physicians and other providers to access patient data on the go from a secure platform.
By managing the flow of patient information, your team can protect this data from unauthorized access or cyberattacks.
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Making the switch to EMR technology can also help you build confidence among patients. Your patients will know that their providers have a complete view of their historic records from a specific clinic, which will allow them to make evidence-based care decisions. The result is better care outcomes for the patient.
However, EMR is only half the battle. If you want to optimize your patient relationship management capabilities, then you will need to deploy powerful integrations across your entire practice.
Fully integrated systems maximize the coordination of care and collaboration among team members.
EMR software is designed to enhance face-to-face patient interactions, not to replace them. An electronic medical records platform can help patients get more involved in their own care processes. They will be able to communicate more easily with providers using the channel of their choosing.
Patients will also have the opportunity to access their records remotely, which can be convenient if they need to seek supplemental care out of network.
As you can see, making the switch to electronic medical records solutions can revolutionize the way you approach patient relationship management.
With that being said, not all platforms are created equal. An integrated EMR solution from PatientNow is by far the top software for your practice. Our technology includes countless features to manage patient care, including a comprehensive CRM, patient record-keeping capabilities, reporting software, and more.
We make it easy to transition to our platform if you already have one with our highly rated support and implementation staff.
Contact us today to learn more or request a free demo to see our products in action!
TOPICS: Patient Engagement & Marketing
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