Ongoing Training & PatientNow Webinars

If your practice is like most, probably the last word you want to hear during or after a busy day of treating patients and managing a fast-paced, growing business is training. Let’s face it; training is easy to avoid, often becomes the last thing on many practices’ “to do” lists and frequently remains your last


Benefits of EMR with PatientNOW

Electronic medical records (EMR) has become the trend for all types of doctors’ offices today. For plastic surgeons, a paperless office means more time with patients to build trust and a positive relationship. It is understandable that some physicians are hesitant to move to EMR due to concerns over how difficult the transition will be.


Benefits of Subscription Pricing

If you are looking for EMR and practice management services, you may be facing a number of different options. One thing to consider is whether to go with standard installation software or a cloud-based system that offers subscription pricing. Also known as Software as a Service or SaaS, this approach has been gaining steam in


The Importance of a Mobile CRM

You may not think of customer relationship management (CRM) as an essential part of your medical practice. However, like any business, your goal is patient acquisition and retention if you are serious about building your patient base. CRM is the way to see improvements in both of those areas. Mobile CRM is the way to


Using PatientNOW from Start to Finish

Automating your plastic surgery practice can seem like a daunting undertaking, particularly if you have used the same manual system for many years. However, office automation promises many benefits, including more time to spend with your patients. At PatientNOW, we understand the implementation of a new software system can make any plastic surgeon cringe with


PatientNOW and Email Marketing for Your Practice

While there are many options for marketing your plastic surgery practice today, few continue to be as popular and effective as email marketing. This cost-effective approach allows you to communicate with both current and prospective patients, alerting them to new services, products and promotions. By creating eye-catching email blasts, you can ensure your patients will


Why Patient Communication is Important to a Growing Practice

Plastic surgery practices face a competitive environment today, so what sets your patient care apart from the rest? Communication is a key ingredient in forging positive relationships with your patients, ensuring they return to you for additional procedures and recommend their friends and family to your practice. There are a number of reasons why patient


Using Before and After Photos to Your Benefit

Before and after photos are an essential component to any successful plastic surgery practice. You use them to market your practice to prospective patients, while patients use them to select the best plastic surgeon for their needs. High quality before and after photos demonstrate the professionalism of your office and give your patients the confidence


Transitioning Your Patients to PatientNOW

Perhaps you have already been sold on the benefits of implementing PatientNOW software into your own plastic surgery practice. Now, the challenge will be to turn your patients on to the new system as well. Transitioning patients to your automated processes may seem like a daunting task, but we have a few tips to make


How does Knowing Patient History Affect Patient Retention?

Patient retention is a key factor in growing a robust plastic surgery practice. Not only does it keep your patients coming back for additional procedures, it also increases your word-of-mouth referrals from happy patients that have made your practice an essential component in their lives. You may already understand the importance of patient retention and