PatientNOW and RealPatientRatings Integration

New partnership helps plastic surgeons Capture more patients and Grow their Practice

PatientNOW and RealPatientRatings® (RPR) announce a new integration with both systems.  RealPatientRatings® captures doctor reviews and actual ratings from real patients with a patent pending process that eliminates the fake reviews that plague practices and makes it harder for consumers to make informed choices as they use reviews to choose plastic surgeons.

The PAR – Patient Acquisition and Retention™ system in PatientNOW automatically sends links to RPR surveys.   As patients respond anonymously and voluntarily, RPR collects their feedback and delivers critical insights to their surgeons.  Because higher levels of patient satisfaction correlate directly to higher conversion rates at consult as well as higher retention and referral post operatively, practices can pinpoint opportunities for growth using regional and national benchmarks.

RPR’s online review strategy helps practices grow and benefit from consumer searches for doctor reviews.  RPR publishes its reviews to member websites and on which is highly ranked by Google.  This dual strategy enhances practice websites with review content and supports members with highly ranked and 100% accurate reviews.  “Prospective patients can read reviews that they can rely on from real patients who have already visited the surgeon they are considering,” said RealPatientRatings® founder Marie Olesen.

“PatientNOW is pleased to make this integration available with RealPatientRatings®.  Our goal at PatientNOW is to help our plastic surgeon customers Capture new patients, Retain those patients and continually communicate with patients in order to Grow the practice.  The PAR™ system in PatientNOW was designed to automatically follow up capturing more patients who contact the practice and then retaining them which increases the recurring revenue for the practice.  Incorporating the patient rating system from RPR allows our customers to achieve even higher levels of success,” explains Jerry Jacobson, President and Co-Founder of PatientNOW.


PatientNOW is designed to capture new patients, retain existing patients and grow recurring revenue. Designed for aesthetic medical practices, PatientNOW is in the top 100 EHRs in the U.S.  PatientNOW is celebrating 10 years of providing aesthetic medical practices with a proven method of building their business.  PatientNOW provides a comprehensive software program that includes PAR – Patient Acquisition and Retention™ along with; Point of Sale, Inventory, Scheduling, Photo Management, Patient portal, certified EMR and detailed Reporting.


RealPatientRatings®, founded by Marie Olesen and Dana Fox in 2011, is designed to capture feedback from real patients about all aspects of their experiences and help doctors to improve the patient experiences and broadcast the positive results online. RealPatientRatings® has sent more than 39,000 surveys and patients have answered more than 2 million questions,  resulting in the most dynamic and informative practice improvement database currently available and 25,000 reviews posted online.

Real Patients.Real Reviews. Real Experiences You Can Rely On!