About PatientNOW

PatientNOW is an innovative healthcare technology company that creates practice management and EMR software for physicians such as plastic surgeons, dermatologists, medical spas and others.  Medical practices that use paper and antiquated software are slower and less efficient. PatientNOW provides numerous solutions to bring your medical practice into the modern age.  With PatientNOW, you can create, store, and search for crucial patient information electronically, replacing your existing paper files and placing many high-tech tools at your fingertips. 

Before PatientNOW, a surgery practice or medical spa would use multiple software systems or paper scheduling books and paper files to accomplish what PatientNOW delivers.  PatientNOW is easy to use, learn, and install. Compared to other EMR systems, PatientNOW is the affordable solution that offers simplicity, functionality, and flexibility to meet the needs of your office.

Management Team

Jerry Jacobson – President and Cofounder

Jerry Jacobson is an experienced business leader with 18 years spent in the areas of software development and systems integration.

He is the founder of aiText  - delivering intelligent document identification to county government clerks and recorders. 

He is also the founder of Prosero Technologies, a leading document management system integration firm focused on county government and healthcare. Prosero developed a hospital based electronic medical record system with Sam DenHartog that was subsequently sold to Softmed in the mid 1990s.

Kathy Hannah – Vice President
Kathy has over 15 years experience in healthcare to include home oxygen, payor experience (with a managed behavioral healthcare company and a third party claims administrator), and 5 years as the practice administrator of a busy, 4-provider family practice. Prior to coming to PatientNOW, as owner of Hannah Management Resources, Inc., Kathy was providing practice management consulting focused on optimizing the business side for a variety of primary care and specialty medical practices.

Her experience also includes a stint as Director of Information Technology which provided her a solid background in technology solutions. Her background in technology combined with a solid understanding of both operational and strategic concerns facing medical practices today gives her a unique and comprehensive perspective.

Steve Burns – Chief Operating Officer
Responsible for field operations which includes sales, marketing and client services. Steve brings over 10 years experience in the VC high tech start up world and over 10 years with fortune 100 corporations. His management experience includes sales, marketing and support for the start up world. His earlier large corporation experience was the foundation for his sales and management training as well as several years in a financial capacity. Several of his past start ups are still operating independently. Two were acquired. Luminous was acquired by Scientific Atlanta and subsequently by Cisco while Esphion was acquired by Allot Communication.

Sam DenHartog – Chief Technical Officer and Cofounder
Sam is responsible for the overall architecture of the PatientNOW technology. He has over 18 years of experience in the entire software development life cycle. Prior to PatientNOW, Sam was CTO at Esaya, Inc. where he built and managed a team of over thirty developers delivering data migration solutions that are used by over 1 million new customers each year. He was a founding partner and CTO of TimeTrade Systems, Inc, a privately held company that develops Web-based appointment scheduling and event registration solutions. Sam also was the founder and CEO of CyberLink Labs, Inc., a privately held consulting and software development company. He has worked and consulted for various companies including Stellent, DataWatch, AnyDoc Software, The CSC Group and Experior Corporation helping develop document management, report management, forms processing, patient financial workflow and patient accounting solutions that continue to be sold today.

Shelley Olesen - Vice President of Sales

Shelley has been part of our team for 3 years, previously in the Account Manager position before she was promoted to Vice President of Sales.  She has experience working with cosmetic medical practices, helping them grow revenue through improvement of customer service.

Shelley has also managed a group of patient coordinators for one of the largest plastic surgery and cosmetic dermatology group practices in the U.S, and consulted and trained practices across the country on software usage for tracking, improving phone skills, and the ideal consult.

Melissa Hoage – Vice President Client Services
Missy has been part of our team for over 3 years.  She’s primarily responsible for managing the implementation lifecycle to include technology requirements, conversions, integrations, development commitments, and server installations.  Once practices are installed, she provides post implementation project management to include configuration, onsite and web-based training and customer support.  She also manages our nation-wide training, support and test teams.