John M. Hilinski, MD

Building the Basics: Simple Ways to Develop a Membership or Loyalty Program in Your Practice

It can be up to 2-6x more to acquire a new patient than it is to retain an existing one and 80% of a practice’s revenue will typically come from…

Get Obsessed with Your Existing Customers: Seven Strategies to Retain Clients, Increase Trust, and Reap the Benefits

Here’s a hard reality: today’s customers are less trusting than they have ever been. With unprecedented access to knowledge and limitless options at their disposal, customers are more cynical, skeptical,…

S6 EP2 | Defining Your Ethos in Business

John Rodriguez appears as this week's guest on True to Form to discuss his unique 'ETHOS' philosophy behind opening, operating, and scaling Ethos Med Spa, his St. Louis based medical…