Michael Edwards, MD, FACS

We are not a tech savvy office, so the training team at PatientNOW went above and beyond the call to work with our staff at our comprehension level to confidently implement the PatientNOW system at our practice. Many times when we call, they address our need immediately and to me that’s great support! One of our favorite features is the ability to immediately customize any of our patient communications. The appointment reminders have saved us time and cut down on our No Shows

How EMR Software Makes KPI Tracking Easier than Ever

Knowing how to track and measure your practice’s key performance indicators (KPIs) is a matter of giving yourself guardrails and a backstop that define your practice-specific goals from the beginning.

Delivering World-Class Experiences to Elevate Your Brand & Practice Culture

It is mission critical that practices instill the right culture, train the right people, and prioritize the customer’s experience through all stages of the aesthetic patient journey. In this session,…

How EMRs Can Help You Schedule Patients for Elective Procedures

Scheduling patients for elective procedures requires care and coordination. If your medical practice is already busy, patient scheduling can place a strain on your office staff and medical resources, which…