Patient Retention is King: Building a Membership or Loyalty Program in Your Practice

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It can be up to 8x more expensive to acquire a new patient than it is to retain an existing one. In this course, attendees will learn some of the different types of membership & loyalty programs providers can offer in the practice to help increase retention rates, lifetime value, patient outcomes, and recurring revenue.

Presented by: Audrey Neff, Director of Marketing, PatientNow & RxMarketing

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Audrey Neff is the Director of Marketing for PatientNow & RxMarketing, which provide practice management & marketing solutions for over 3,000+ aesthetic practices worldwide. Audrey brings a decade of experience in sales & marketing — six years of which has been in medical aesthetics. She is a frequent industry speaker on practice management and is faculty for 17+ medical associations and conferences across the U.S.

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Virtual Practice Workshops: Insights From the Experts
Profitable Patient Relationships

Powerful online webinar training, engineered to provide medical professionals with the business and clinical education you need to survive and thrive in 2024 and beyond. Learn from top industry KOLs, including leading healthcare attorneys, practice management experts, finance specialists and successful practice owners just like you — who all share their knowledge, experiences and proven strategies to achieve maximum success in today’s competitive landscape.


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