Technical requirements

As a PatientNow customer, you are responsible for all medical records requirements, including IT support, hardware, networking, wireless, Internet and local system security.

PatientNow Cloud 2.0 is a SaaS Windows client application connecting to Amazon Web Services that hosts a MySQL database and the AWS S3 and Glacier data storage for photos and documents. PatientNow provides AWS redundancy, backups and threat management to data hosted in the PatientNow AWS environment.

IT support – Customers Are Responsible for All Hardware & Infrastructure Including, but Not Limited To:

Install, configure and maintain all hardware, networking and disaster recovery devices, as well as ensure that all devices are joined to the domain.
Install all workstations, network infrastructure, printers, scanners, cameras and all other hardware and software components as necessary.
Configure and install email client.
- PatientNow supports Google Calendar synchronization.

Troubleshoot network connection and other local operator issues.
Install and maintain anti-virus software for internal network workstations.

PatientNow Pro technology requirements

IT support – Customers Are Responsible for All Hardware & Infrastructure Including, but Not Limited To:

Workstations

Non-Windows Access to PatientNow Full Program
Apple IOS / Android OS

Peripherals

PatientNow Pro technology requirements

IT support – Customers Are Responsible for All Hardware & Infrastructure Including, but Not Limited To:

Workstations

Non-Windows Access to PatientNow Full ProgramApple IOS / Android OS

Peripherals

Non-Windows Access to PatientNow Full Program
Apple IOS / Android OS