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Enter for a chance to win $5,000 toward your team's holiday party! Attend a demo by Nov 6 to enter! Terms apply.
Enter for a chance to win $5,000 toward your team's holiday party! Attend a demo by Nov 6 to enter! Terms apply.
If you run your med spa on Jane plus a texting app, a photo app, an email tool, and a phone service, PatientNow puts all of it in one place.
PatientNow is an aesthetic practice software that keeps your charts, photos, texting, marketing, follow-up, and payments together. Jane is a practice management software for health and wellness clinics, and much of what a med spa needs sits in other tools around it.
Many med spas on Jane end up paying for separate tools for texting, payments, the phone, photos, email, and lead follow-up, and those tools don’t talk to each other. PatientNow keeps all of it with the patient record, so your team works in one place and you only pay one company.
Staff stop keeping photos on their phones, uploading iPad pictures by hand, or losing results in a separate app. RxPhoto’s capture guides and ghosting overlays line up every angle, side-by-side views show the change, and approved photos go to your social channels.
Recura AI answers calls, texts, and web chats 24/7, weekends included, and books straight onto your calendar. Connect by PatientNow brings past patients back for you. Jane has no AI receptionist you can turn on today, and their Virtual Receptionists only work business hours.
They come with every PatientNow plan, so you don’t need to upgrade to sell them.
AI Scribe turns each visit into an editable note and cuts documentation time by up to 25%.
PatientNow vs Jane: how they each stack up for your medspa
What you want to do
PatientNow
Jane
Replace the tools around Jane
Show your results
Fill your calendar
Run memberships and packages
Grow your medical services
Run the business
Jane information is based on publicly available sources, including jane.app, integrations.jane.app, and trustdrivencare.com, as of November 2026. Features and availability may change. Jane is a trademark of its respective owner. PatientNow plan details: Recura AI is priced separately and works with any plan. E-prescribing and lab ordering are on the Catalyst AI plan or can be added to any plan, and lab ordering depends on practice setup. Predictive insights are on the Catalyst AI plan. The phone system and shared inbox are priced separately. The website photo gallery can be added to any plan. AI Scribe is included in every plan at no additional cost.
All-in-one med spa software
“Because of PatientNow, my retention rate for injectable patients has climbed from 50% to 70-80%. And I can pack the power of my entire office staff in my hand on an iPad.”
Count the tabs open at your front desk: Jane for the schedule, an app for texting, another for card payments, a phone service, a photo app, and an email tool. Each one bills you, and each one has its own login. PatientNow captures every call, form, text, and payment in one place, tagged with what the patient is interested in. Your campaigns, your leads, and the replies stay together, with no extra work needed from you to move them between systems.
Jane
Jane doesn’t include two-way texting. Clinics sign up separately with TrustDrivenCare, a patient communication platform started by a chiropractor. You wait up to 24 hours for them to reach out, book a 1:1 onboarding call, and wait up to 24 hours more for your data to sync. Their plans start at $197 a month, and Jane’s guide says no data from them is written back into Jane. Email marketing runs through Mailchimp or Cyberimpact, and phone calls run through partners like Mango Voice.
PatientNow
PatientNow is built for med spas, so texting, payments, photos, and marketing work in one system from day one, and the phone system can be added to it. PatientNow’s onboarding team sets it up with you, moves your data over, and trains your staff, so there’s nothing for you to connect.
RxPhoto
“Being able to easily show before and after photos has helped me dramatically improve my consultation conversion rate.”
Photos taken on a staff phone, uploaded from an iPad later, or kept in a separate app are easy to lose and hard to compare. RxPhoto, PatientNow’s clinical photography tool, uses capture guides and ghosting overlays so staff match the angle, framing, and distance of the last visit. Side by side views show the patient their progress, and approved photos go to your social channels, so your results do the selling. The website gallery can be added to any plan.
Jane
Jane offers side by side before and after photos in the chart. Their pages do not list galleries, overlays, or capture guides.
PatientNow
With PatientNow, photos are captured in RxPhoto and stored with the patient’s record, so nothing lives on a staff phone. Every visit lines up with the last one, so the change is easy to see.
Recura AI and Connect
“My AI receptionist: She’s great at handling customer service questions in real time and sounds just like me.”
A missed call on Saturday is often a booking that goes somewhere else. Recura AI, PatientNow’s AI agent, picks up calls, texts, web chats, and form fills 24/7 and puts the booking on your PatientNow calendar. A new lead hears back within 30 seconds, and anything that needs a person goes to your team. For past patients, Connect does the outreach for you. It finds patients who are due back, reaches out, and stays in the conversation until they book, so your team doesn’t build a list in a spreadsheet.
Jane
Jane has no AI receptionist today. Their Virtual Receptionists are people, priced by quote, and they work 8:30am to 5:30pm, so a call at 9pm waits until morning. Return visit reminder emails are set one patient at a time, and only the Thrive plan sends them automatically.
PatientNow
With PatientNow, the call that comes in after hours gets answered and booked while you’re away, and past patients hear from you without anyone on your team making the calls or dealing with follow-up.
Recura AI works with any PatientNow plan.
Memberships
If your team applies member discounts manually, counts prepaid sessions on paper, or renews memberships one at a time, the program costs you hours every week. PatientNow runs memberships, packages, and recurring billing from one payment system. Member discounts apply automatically, session balances are tracked for you, and memberships renew on schedule with the card on file.
Jane
Jane keeps memberships and packages on their top plan, Thrive. On that plan, visits are tracked and memberships bill on a schedule.
PatientNow
With PatientNow, memberships and packages come with every plan, and once they’re set up they run on their own, so the front desk isn’t tracking sessions or discounts by hand.
EMR
“Our medical EMR was a nightmare for charting and tracking aesthetics, but PatientNow made the transition easy.”
Weight-loss, GLP-1, IV, and wellness programs change what you need from your chart. PatientNow’s EMR lets providers send prescriptions and lab orders through 120+ connected vendors, read the results, and follow weight, BMI, and body composition in the same record as their notes.
Jane
Jane sends prescriptions by fax today. Their features page lists ePrescribe, through DoseSpot, as coming to U.S. clinics this winter. Lab results come in through Fullscript, a separate platform, for U.S. patients only.
PatientNow
With PatientNow, prescriptions, labs, and weight tracking live in the same chart as the visit note, so providers don’t need another system to order, read results, or follow up.
AI Scribe turns the visit conversation into an editable SOAP note and saves up to 25% of documentation time.
AI Scribe is included in every PatientNow plan at no additional cost. E-prescribing and lab ordering are on the Catalyst AI plan or can be added to any plan. Lab ordering depends on practice setup.
Pricing
Jane looks inexpensive when you start. The entry plan limits how many practitioners and appointments you can have, so a growing med spa moves up a plan, and memberships only come on the top one. From there, every provider you add raises the bill, and every tool around Jane sends its own invoice.
Jane
AI Scribe is billed per practitioner, the website is billed per clinic, and two-way texting needs a separate TrustDrivenCare subscription.
Add your email, payments, photo, and phone tools, and the total can reach several times the plan you started on.
PatientNow
PatientNow quotes each practice based on their size, locations, plan, and options, and appointment texts and patient replies are part of your plan. The Standard plan covers the EMR, booking, marketing, photos, and payments. Amplify, the most popular plan, adds advanced marketing and automation. Catalyst AI adds e-prescribing, AI-powered insights, and, depending on practice setup, lab ordering. AI Scribe is included in every plan at no additional cost.
The fair comparison is the total: Jane plus every tool around it against one PatientNow quote.
Switching systems is the part most owners worry about. PatientNow’s onboarding team handles data migration, staff training, and setup, and most practices are up and running within weeks, not months.
Find when Jane and every tool connected to it renew, so you know what to cancel and when.
Choose your plan, forms, services, and staff permissions.
Decide with the onboarding team which patient records, photos, memberships, and package balances move over, and keep Jane open until you’ve checked them in PatientNow.
PatientNow’s onboarding team sets the training schedule and go-live date with you.
“I’ve been a customer for over 8 years. My practice revenue has more than doubled, with huge gains in efficiency and streamlined operations across the board.”
Bring the list of tools you pay for today, and we’ll show you what one system would replace.
Comparison sources and feature availability
Comparisons are based on publicly available information that we believe to be accurate at the time of publishing. Features and pricing change, so confirm current details with each vendor.
PatientNow
Jane
TrustDrivenCare
