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Unpack the different types of membership programs you can build in your practice to drive retention and revenue.
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It can be up to 8x more expensive to acquire a new patient than it is to retain an existing one. In this course, attendees learn some of the different types of membership & loyalty programs providers can offer in the practice to help increase retention rates, lifetime value, patient outcomes, and recurring revenue.
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Audrey Neff
Senior Director Marketing Strategy
Audrey Neff currently serves as the Senior Director of Marketing Strategy for PatientNow, which provides practice management solutions for more than 5,000 aesthetic businesses worldwide. Audrey brings more than a decade of experience in sales and marketing, nine years of which have been in the medical aesthetics field. She is an award-winning peer-reviewed author, an international speaker, host of the True to Form Podcast, and has held faculty positions for 27+ medical associations and conferences across the globe.
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