Heidi Gilchrist, MD

“Remote completion of the patients’ demographics, insurance information, and consent forms alone has cut my front desk staff’s work for a new patient to almost zero. This has markedly decreased patients’ perception of time wasted waiting while my staff entered their data. Plus, it makes my practice seem very modern and efficient to new patients.”

5 Signs Your Scheduling Workflow Is Broken

And how it’s quietly costing you provider capacity, patient access, and revenue Scheduling is more than a front-desk function. It’s one of the most important drivers of provider utilization, patient…

How to Determine Your Med Spa's Appointment Cancellation Policy

A well-crafted and consistently enforced cancellation policy protects your business, shows respect for your patients' time and helps you stand out in the industry. By creating a comprehensive med spa…

Holiday Website Optimization for Aesthetic Practices: How to Maximize Online Bookings and Seasonal Conversions

The holiday season is one of the busiest and most profitable times of the year for plastic surgery, med spa, and aesthetic practices. Patients want to look and feel their…