Managing a medical practice can be challenging. Sometimes, the administrative burdens can often interfere with your ability to provide the level of patient care you’d like. But you can increase your medical office’s efficiency by deploying the right practice management software.
Here are seven ways you can use these digital tools to streamline your office and enhance your patients’ experience.
1. Safe, Secure Record Management
Filing cabinets and paper patient files don’t just take up valuable space in your office – they can also make it a real challenge to retrieve and update records for each of your valued patients.
You can eliminate the need for all of this paperwork with an electronic medical records (EMR) platform. This digital tool stores patient information on a safe, secure server, making it easier to access patient data that includes:
- Patient medical histories
- Medical forms and insurance paperwork
- Test results
- Prescription lists
- Other administrative data
An EMR system makes it easier for medical providers to quickly access their patients’ records. They can even share data between specialists to provide a greater level of patient care.
2. Centralize Your Scheduling Process
In addition to centralizing your patient records, your administrative staff can benefit from a centralized scheduling process. An EMR system allows your practice to do the following:
- Schedule individual rooms
- Schedule specialized resources and equipment
- Block scheduling
- Manage waitlists
- View the schedules of medical providers
A calendar view allows your team to quickly identify appointment types, helping you avoid conflicts and ensuring a steady workflow for all team members.
These scheduling features can make it easier for your office staff to manage patients and internal resources. By lifting the administrative burden on your employees, they’ll be better able to focus on patient care.
3. Reduce No-Shows with Patient Reminders
Patients who skip their appointments can result in lost revenue while rescheduling a forgotten appointment can create an unnecessary gap in your schedule.
Practice management software can reduce the number of no-shows by sending customized reminders to your patients via email or text message. When your patient receives this email, they’ll be able to respond to confirm their appointment, alerting your office staff to expect the patient to be at their scheduled visit.
4. Coordinate with Labs and Pharmacy
Having faster access to lab results can help you start or adjust a patient’s treatment plan. Patients also appreciate having faster access to their medical data.
At PatientNow, our EMR software can give you access to test results up to 30% sooner, which allows medical providers to tailor a timely treatment plan based on the patient’s unique needs.
This is especially important when your patients require additional medication. Your practice management software can integrate with your patient’s pharmacies so that medical providers can prescribe medication electronically, reducing the time it takes to fill prescriptions and reducing the possibility of error.
This means that patients and providers will be able to do the following:
- Get prescriptions filled faster and more accurately
- Double-check for adverse drug interactions or allergies
- Determine which drugs are covered by the patient’s medical insurance
- Coordinate with local pharmacies
Our EMR system meets all Medicare and DEA requirements, which means that you can ditch your prescription pad without worrying about breaches in safety or data security.
5. Get Paid Faster with Integrated Payment Tools
Every business can benefit from having a steady revenue stream, and medical practices are no exception. The easier it is to pay you, the faster you’ll get paid.
Practice management software can streamline this process by replacing your paper billing process with a fully electronic system, allowing your patients to make payments securely and easily through an online portal. This eliminates the wait times traditionally associated with sending bills and mailing checks. Your patients will appreciate the ease with which they can submit payments.
6. Outsource Your Marketing Strategy
With so many other responsibilities, it can be a challenge for you and your staff to generate new leads. That’s why the right digital platform can do the work for you, helping you to implement a marketing strategy and manage your online presence.
Your medical practice can generate more exposure with marketing tools that include:
- Customized email and text message marketing
- Customized content
- Social media marketing campaigns
- An optimized website for your medical practice
- An ability to manage and publish patient reviews
At PatientNow, we will provide you with intuitive patient management software, but we can also assist you in optimizing your web and social media presence to attract more followers and gain more patient leads.
Using our tools, you can solicit reviews from your patients, and review them before publishing them on your website or social media pages. It’s like having your own marketing team at your disposal, publicizing your medical practice using the latest techniques and strategies relied upon by the most successful industry professionals.
7. Refine Your Strategy with Reporting Features
Finally, medical center managers can benefit from data generated by the reporting features built into their practice management software. This data can be used to identify trends and patterns in your practice, helping you refine your approach to patient care and find ways to plan ahead.
This data can also highlight areas of inefficiency in your workflows and administrative processes, which can be used to refine the way you handle your day-to-day operations.
For example, you may discover that you need to increase your staff coverage for particular seasons or explore strategies to attract patients during slower seasons.
This data can also help you make long-range decisions about the future of your practice, letting you know when it’s an appropriate time to expand or when you might want to consider introducing a new service.
Practice Management Software Demo for Med Spas
PatientNow can increase the efficiency of your medical practice, benefitting both your staff and your valued patients. We can offer you an ERM software solution that fits the unique needs of your medspa and enhances every phase of the patient experience. Contact us to learn more or schedule a demo today.