It is mission critical that practices instill the right culture, train the right people, and prioritize the customer’s experience through all stages of the aesthetic patient journey. In this session, attendees will unpack powerful ways to improve first impressions, team morale, patient experiences, and practice revenue.
Next Live Webinar:
Your Reputation is King: Strategies to Drive More Google Reviews in Your Practice
Audrey Neff currently serves as the Senior Director of Marketing Strategy for PatientNow, which provides practice management solutions for more than 5,000 aesthetic businesses worldwide. Audrey brings more than a decade of experience in sales and marketing, nine years of which have been in the medical aesthetics field. She is an award-winning peer-reviewed author, an international speaker, host of the True to Form Podcast, and has held faculty positions for 27+ medical associations and conferences across the globe.
Virtual Practice Workshops: Insights From the Experts

Powerful online webinar training, engineered to provide medical professionals with the business and clinical education you need to survive and thrive in 2024 and beyond. Learn from top industry KOLs, including leading healthcare attorneys, practice management experts, finance specialists and successful practice owners just like you — who all share their knowledge, experiences and proven strategies to achieve maximum success in today’s competitive landscape.
TOPICS:
You Might Also Like
Each phase of the buyer’s journey benefits from its own specialized marketing approach. Nowadays, social media has irrevocably transformed the face of advertising and plays a pivotal role in each…
Scaling your aesthetic practice is good for business, your employees, and your community. As your med spa grows, you’ll be able to serve more patients, which can translate into an opportunity to boost your revenue and cut down on appointment…
Here’s a hard reality: today’s customers are less trusting than they have ever been. With unprecedented access to knowledge and limitless options at their disposal, customers are more cynical, skeptical,…